Technical Support

Welcome to the Katz Global Media Support Center. We provide several options for obtaining service and support:

Note: Our normal sales, billing and support hours are 10am - 6pm GMT -7. After hours support is for emergencies only. If you have a server down or a serious emergency affecting the uptime of your site, please email us at 911@katzglobal.com and someone will be paged immediately.
Live Chat Support	For live chat on this site, click the chat icon on the top left of any page. If the support and sales desks are busy, you can also leave a message there.
Phone:	520-304-6783 10am - 6pm GMT -7
Fax:	upon request
Mailing and Payment Address:	Katz Global Media PO Box 35267 Tucson, Arizona USA 85740
General Email Inquiries:	info@katzglobal.com
Support Email Inquiries:	support@katzglobal.com
Billing Email Inquiries:	billing@katzglobal.com
To Report Spam or Abuse:	abuse@katzglobal.com
Emergency Only - After Hours Support:	911@katzglobal.com
ICQ#:	256907687 (Sales/Support) 10am - 6pm GMT -7
ICQ#:	177981387 (Billing/DNS/New Site Setups) 10am - 6pm GMT -7

Frequently Asked Questions:

Many pre-sales, technical, account, and billing questions have already been asked and answered. Be sure to check and see if your question is listed in the FAQ section before contacting our staff.

| Frequently Asked Questions - General |

| Frequently Asked Questions - Offshore |

Online Manuals:

The online manuals and demos are great for learning the capabilities of the admin panel that comes with your Katz Hosting Account.

| cPanel Online Tutorials < click here to view the cPanel Online Demos in Flash |

| cPanel User Shared Hosting Manual < click here to view the Manual in .PDF |

| cPanel Admin WHM Manual < click here to view the Manual in .PDF |

Contact Us:

If you need to speak to a sales or technical support representative you may use the following methods of communication:

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