Technical
Support
Welcome
to the Katz Global Media
Support Center.
We provide several options for obtaining service and
support..
Frequently Asked Questions:
Many pre-sales, technical,
account, and billing questions have already been asked
and answered. Be sure to check and see if your question
is listed in the FAQ section before contacting our staff.
| Frequently
Asked Questions |
Hosting Control Panel Manual:
The online manual is
an extensive knowledgebase (in Adobe .pdf) where you
will find support documentation and tutorials on using
your hosting control panel, and more.
| User
Admin Manual < click here to view the Manual
in .PDF|
Support Form:
If you encounter a problem,
the support form is the best way to contact the Katz
Global Media staff directly. Logging problems through
the support form allows us to work quickly and efficiently
to resolve your problem:
* Email response
generally within 6 hours or less during normal business
hours, 12 hours or less after
business hours. |
We invite you to
use the following form to contact us by email. If you
wish to speak to a customer service representative,
please call us at 520-304-6783 or icq us at 125569296.
|