- 24 x 7 Staffed Helpdesk
- 24 x 7 Proactive Server Monitoring
- Daily Backup of Customer Data Files
- Fully Redundant Network
- All Servers Feature Dual Processors & RAID
- 99.9% Network Uptime SLA

Server Software:
- Windows 2003 Servers
- HELM Control Panel
- FrontPage 97 / 98 / 2000 / 2002 / 2003

Database Features:
- Access 2000 / XP / 2003 (Not Recommended)
- mySQL 4
- mySQL 5
- MS SQL Server 2000 / 2005 (Added Cost)

Technical Support Options:
- 24x7 Staffed Web / Email Helpdesk
- 24x7 Emergency Pager
- Telephone Support Available During Normal Business Hours

E-mail Features:
- Spam Filtering
- Virus Scanning
- Email Aliases
- Email Forwarding
- Web Based Email Access
- List Server
- POP3 / IMAP4 Support

Helm Features:
- Integrated Billing System
- Fully Brandable Control Panel
- Most popular Windows Control Panel

Scripting Technologies:
- ASP 3.0
- ASP.NET 1.1
- ASP.NET 2.0
- ColdFusion MX 7
- PHP 4.4x / Zend / ionCube
- PHP 5.1x / Zend / ionCube
- Perl 5.8x
- Python 2.2
- CGI-BIN

Advanced Options:
- Custom CF / CFX Tags
- Custom Java Classes
- Custom DLLs / COM Objects
- Dedicated SSL Certificates Available

Log Reporting:
- SmarterStats Enterprise Edition
- AWStats 6
- Access to Raw Log File